Dorothy and Nicola Walter

Real estate agents often take a bad rap. As a lawyer, I know how that feels. However, there’s one real estate agent that needs to be outfitted with a superhero cape. Her name is Dorothy Walter of Prudential Sussex Realty in West Vancouver and yesterday she became an honorary member of our family.
 
Dorothy was scheduled to show our home in an Open House from 2:00 to 4:00 pm yesterday afternoon. At 1:00 pm, Dorothy received a tear-choked phone call from me indicating that we needed to cancel the Open House due to a medical emergency. My six-month-old baby, Matthew, had taken a bad fall onto his head and the paramedics were coming to take us to the hospital. The ambulance arrived in less than five minutes. Dorothy arrived in less than ten.
 
As the paramedics were fitting baby Matthew into a back brace, Dorothy poked her head into the ambulance. She said that she’d cancelled the Open House and was staying to take care of my four year old son, so that my husband could accompany the baby and I to the hospital. My husband and I have no relatives in B.C., so we gratefully accepted her offer. Two and a half hours later, we were discharged from the ER with an “all clear” and returned to the house to relieve Dorothy of her childminding duties.
 
Dorothy’s generous act of kindness at the height of the spring house sales season (when she certainly had pressing engagements elsewhere) would be reason enough to outfit her with that superhero cape. However, later that night she also sold our house. I’m proud to call Dorothy our real estate agent, and now, an honorary member of our family. Thank you so much, Dorothy!
 
Finally, a special thanks to the paramedics, fire attendants, ER staff of Lion’s Gate Hospital and Dr. David Watson for their loving care of baby Matthew yesterday.

Here's the link to the Vancouver Sun Letter (shortest version of my Letter, but it has all my favourite lines):
 
http://www.vancouversun.com/opinion/letters/Real+estate+agent+superhero/1637902/story.html
 
Here's the link to the North Shore News version
 
http://www2.canada.com/northshorenews/news/letters/story.html?id=fb1e8d14-6fec-4970-a4d2-8ef2d6753ffb